Talk to a person
Stuck, curious or have something to tell us? Write to support and we will help.
What to include
A few details let us answer in one go.
Your household
Its name, and whether you are a couple or housemates. Leave out other people’s private details.
The month
Which month or settlement the question is about, for example October 2026.
A screenshot
It shows us what you see. Cover anything you would rather not share.
What you expected
What you were trying to do, what you expected and what happened instead.
Never send your password. We will never ask for it.
Billing questions
Premium subscriptions are handled through Polar, our payment provider and the merchant of record. Receipts and billing emails come from Polar, and you can manage your subscription from the billing settings in Homora.
For refunds, read how they work first. You can still write to us if you are not sure.
Press and partnerships
For press, partnerships or anything else, use the same address: support@homora.co.za.
Looking for a quick answer?
The help page covers getting started, households, splits, month end, goals and plans.
Browse helpEmail support
There is no form. Write to us and your message goes straight to the people who can help.
Support address: support@homora.co.za